Millions of people in the United States have some type of physical or mental disability, and individuals with disabilities are an integral part of the workforce. The Americans with Disabilities Act and similar state laws prohibit employers from discriminating against qualified individuals with disabilities. These laws also require employers to make reasonable accommodations to qualified individuals with disabilities as long as doing so would not create an undue hardship on the employer. An accommodation is any change or adjustment to a work environment or work policy that allows a disabled person to perform the essential functions of the position. An employer's failure to reasonably accommodate an employee's disability can lead to lawsuits and multi-million dollar verdicts and settlements against it.

Most employers have adequate policies on reasonable accommodations. However, such policies are not effective unless all supervisors and managers have been trained how to properly apply those policies to the situations that they may encounter in real life. Global Compliance's online course, Reasonable Accommodation of Disabilities, teaches supervisors and managers the practical skills they need to confidently and effectively handle reasonable accommodation issues.

• Supervisors
• Managers
• Human resource professionals

Through a series of scenarios and interactive exercises, users learn practical skills for handling accommodation requests and other disability issues. Among other things, the course addresses the following questions:

• Must an applicant with a hidden disability disclose that disability during the hiring process?
• What questions can I ask about an applicant's disability during the hiring process?
• How do I respond to questions from those who are seeking a reasonable accommodation?
• Who in my organization should I contact when I receive a request for a reasonable accommodation?
• Can I ask an applicant or employee to provide documentation of his or her disability?
• How do I balance an employee's request for a reasonable accommodation with the business needs of my organization?
• What are my responsibilities for maintaining the confidentiality of disability-related information?

The course can easily be customized to include an audio-visual message from an official in your organization and instruction on your organization's specific policies relating to reasonable accommodation of disabilities.

To view or print a flyer describing the content, features, and benefits of Global Compliance's online course, Reasonable Accommodation of Disabilities, click on the image below.(PDF)

To view sample user survey results for this online course, click here.

To Learn More
To view a demo or learn more about this course, call Global Compliance at (800) 331-7965 or contact us.